Stake Poker Tournament Cancellation and Refund Policy
1. General
a. This Stake Poker tournament cancellation and refund policy (“Policy”) must be read alongside the Stake Poker Terms & Conditions and Card Room Rules.
b. In case of any inconsistency between this Policy, the Terms and Conditions, the Card Room Rules, or any other applicable rules provided by Stake Poker, the resolution will follow this order of precedence: the Stake Poker Terms and Conditions; the Card Room Rules; this Policy; any other applicable rules provided by Stake Poker.
c. Capitalized terms used but not defined in this Policy are as defined in the Card Room Rules.
2. Cancellation and Refund
2.1. Where Cancellation Occurs before a Tournament Commences.
If a tournament is cancelled before the tournament commences, registered players will be refunded:
a. Their buy-in amount;
b. Their ‘Entry Fee,’ consisting of their tournament fee;
c. In the case of Bounty Tournaments, their own Bounty.
d. If a registered player uses a voucher or tournament ticket, the voucher or ticket will be credited to the account.
e. If the tournament is a freeroll then no refunded will be provided due to ‘Entry Fee' having no value
2.2 Where Cancellation Occurs after a Tournament has Commenced
a. Subject to subsection (b) below, if a tournament is cancelled after the tournament has commenced but before the Prize Stage, all remaining players will be refunded their Entry Fee, and the total of all buy-ins, re-buys and add-ons for that tournament (excluding Bounties) The remaining "Prize Pool" collected from all eliminated players all will be allocated according to the following formula:
(i). 50% of the Prize Pool will be allocated equally between all remaining players; and
(ii). 50% of the Prize Pool will be allocated proportionally between all remaining players based on their chip count at the time of cancellation.
b. Where a tournament is cancelled after the tournament has commenced but no players have been eliminated, players will be refunded in accordance with section 2.1 above.
c. If a tournament is cancelled after the Prize Stage the Prize Pool will be allocated between all remaining players according to the following formula:
(i). each remaining player will receive from the Prize Pool the minimum prize that has not yet been awarded in the tournament at the time of cancellation; and
(ii). the balance of the Prize Pool will be allocated proportionally between all remaining players based on their chip count at the time of cancellation.
d. If a tournament with a guaranteed prize is cancelled after the tournament commences, the Prize Pool, and not the guaranteed amount, will be allocated between all remaining players in accordance with:
(i). subsection (a) if the tournament is cancelled before the Prize Stage; and
(ii). subsection (c) if the tournament is cancelled after the Prize Stage.
e. If a Bounty Tournament is cancelled after it has commenced:
(i). refunds will be processed in accordance with sections 2.2(a) to 2.2(d) above; and
(ii). each remaining player will:
(i). receive any Bounties won by that remaining player in that tournament; and (ii). have their own Bounty for that tournament returned to them.
f. Under no circumstances is an eliminated player entitled to any refund.
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